10 Things I Hate About HR: Part 1 – Sense of Entitlement

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This article discusses the Sense of Entitlement I have encountered by various HR professionals throughout my career in human resources and how common sense can prevail.

When you are working for any given amount of time, you will come across certain traits or behaviours that would be considered questionable by those who work in that department. Human resources is the one department that is scrutinized the most, due to the nature of our work. My experience in HR has led me to re-assess what I do and do not agree with, and what I hate, when it comes to traits or behaviours displayed by professionals in HR. 

I have always been inclined to support others in need of advice or to help achieve their goals. When considering different career paths, I was looking for one that complimented my values and natural behaviour. During my search, I stumbled across Human Resources (HR), where the roles and responsibilities of this professional designation resonated with me.  

However, the picture I imagined was different from reality. As many HR professionals can attest, it can be exhausting working with humans, as you are dealing with different perspectives, feelings, emotions, and learning behaviours. Throughout my career, I have encountered various HR professionals who have appeared disconnected or lacking empathy.  

When I find myself reverting to this dormant state, I revisit what resonated with me and remember that I chose this career.  

“HR is the face of the company, regardless of the position.” ~ Anonymous HR Executive 

I have encountered HR professionals who have acted as though the employees are beneath them due to their status or authority in a company. Their entitlement clearly showed through their actions when they spoke in condescending tones, were consistently late, and acted as though the rules do not apply to them.  

“Respect is a two-way street; it is a privilege not a special right.” ~ Anonymous  

To have respect, you must give it and behaving entitled is not an effective way to obtain it. HR professionals who behave in this manner should instead begin treating others how they want to be treated and remove the entitlement they carry. We are not above anyone and should demonstrate this by acting in a caring, respectful, and understanding manner.  

When an employee has a question, recognize that they are seeking understanding. Being late for a meeting or not notifying the attendees that you are going to be late is disrespectful and it can exude entitlement, it can be taken as a nonverbal statement that HR’s time is more valuable.   

When you are in HR, this type of behaviour is rightfully scrutinized as it emits an air of superiority and sets the tone for how the department is perceived. Nobody wants to work with a department that is designed to uphold the highest regards but demands respect based on their status alone. 

It is important to remember that what is common sense to HR, may not be common sense to another. HR is not above anyone nor is it tasteful to behave in this manner. HR professionals are there to support the employees, management team, and company so they can come to an understanding togetherJust because we create the rules, does not mean we are exempt from them.  

Check back for Part 2 of the series, “10 Things I Hate About HR – Lack of Accountability”.

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