Managing Friends and Family in the Workplace: Part 7 – Provide Regular Feedback

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This article is written to provide the reader with an understanding why it is important to Provide Regular Feedback when working with or planning to employ friends and family.

Everyone needs constructive feedback to understand what they are doing well and things on which they can improve. Like everyone on your team, your friends and family members need regular feedback as well. When evaluating your team’s performance, it is important to remain consistent with this process for your friends and family, as you would do so with anyone else.

It can be difficult to provide constructive feedback with someone you have history with, which is why it is important to check yourself and keep emotions out of the conversation.

When holding a feedback meeting, ensure it addresses any concerns you may have professionally and promptly; never hold off until a later date or until a situation arises where it spins out of control. If uncomfortable holding this type of meeting, we recommend having a facilitator or third-party coach to sit in the meeting to help drive the discussion, keep on track, remain effective and stay resolution based.

To have an effective meeting, ensure to focus on what the person has accomplished first before discussing where they are struggling, then end the conversation on another positive note while reiterating what was discussed. It is acceptable to ask the individual if they need help or support in order for them to perform better to meet their goals or achieve overall success.

If you find that the individual is struggling, they might benefit from additional training or a form of mentorship or coaching with another professional outside of the immediate circle. Remember, it is important to treat your friends and family the same as you would treat other team members. By keeping this in mind, it will make it easier to provide regular feedback regardless of who you are going to be sitting down with.

For more on managing friends and family at the workplace, please be sure to see part 8 of the series, “Include Everyone in Work Projects”.

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